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We encourage you to contact us as early as possible in advance of your move date to ensure you are aware of our procedures.

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You and your household should try and do as much of the packing yourself as possible, however you may wish to ask for our advice on packing in advance, in particular the arrangements for packing fragile items.

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We ask that where possible, you clean your belongings with standard domstic cleaning products before they are handled by us.

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While we are in your home, you should ensure any internal doors are open and try to minimise your contact with our staff, maintaing a distance of at least 2 m where possible.

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All parties should wash their hands regularly and/or use hand sanitiser and should avoid touching surfaces where possible to reduce the risk of transmitting COVID-19

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You should not provide refreshments but you should ensure that we have access to hand washing facilities, using separate towels or paper towels if possible, which should be washed or saely disposed of afterwards.

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